Terms of Service

Welcome to ConvoSeek! By using our service, you agree to these Terms of Service. Please read them carefully before uploading or using the platform.

1. Data We Collect

When you use ConvoSeek, we process the following types of data:

• Parsed Messages: The content you upload (e.g., messages from WhatsApp or Facebook Messenger).
• Generated Embeddings: AI-generated numerical representations of your messages, used for search and other features.

We do not store raw uploaded files or retain original message content after parsing.

2. How We Use Your Data

Your data is used solely to provide and improve the services of ConvoSeek, including:

• Parsing and structuring uploaded messages.
• Generating AI embeddings for semantic search functionality.
• Storing processed data securely in our database for your access and use.

We will never sell or share your data with third parties.

3. User Responsibilities

By using ConvoSeek, you confirm that:

• You have the legal right and authorization to upload the data you provide.
• You will not upload sensitive, confidential, or illegal content.
• You understand that uploaded data will be processed and stored securely as described above.

You are responsible for ensuring that your data complies with applicable laws and third-party agreements.

4. Security Measures

We take the security of your data seriously and implement the following measures:

• Encryption: All data is encrypted both in transit (via HTTPS) and at rest (using industry-standard techniques like LUKS).
• No Raw File Storage: Uploaded files are parsed locally or on the server and discarded immediately after processing.
• Secure Hosting: Data is stored in encrypted managed databases hosted by trusted providers (e.g., DigitalOcean).

While we strive to protect your data, no system can be 100% secure. Use our service at your own discretion and avoid uploading sensitive information.

5. Limitation of Liability

ConvoSeek is provided on an "as-is" basis. We do not guarantee uninterrupted or error-free service. To the extent permitted by law, ConvoSeek is not liable for:

• Unauthorized uploads or misuse of the platform.
• Loss, corruption, or unauthorized access to data.
• Any damages resulting from your use of the platform.

It is your responsibility to ensure you are authorized to upload and process the data you provide.

6. Updates to These Terms

We may update these Terms of Service from time to time. Changes will be posted on this page, and continued use of the platform implies your agreement to the updated terms.

7. Contact Us

If you have any questions or concerns about these terms, please contact us at support@convoseek.com.